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Sunday, 21 July 2013

Outside food YES or NO in restaurants?

Date of visit: 20 July 2013


Last Saturday was having lunch at Ssik Sin Korean BBQ Buffet Restaurant at Tampines One.
Here's some pics of it.
Won't be doing a food review this time.  It's not that bad but there nothing in particular to rave about.
It's very economical so it wouldn't be fair to expect too much either.

This post is going to be on something we saw while having our lunch.........

Sitting beside our table was an elderly lady who seemed like the grandmother of two toddlers, one about a year old on a baby chair, another about 3 to 4 years old.

About 10 mins later another woman who appeared to be the mother of the children walked to the table with a bag of Mcdonald's food.  Before this mother could take her seat, the female Korean manager approached her and told her that no outside food is allowed in the restaurant.

Wow..... "show time" wor!

Although the manager was not rude, the mother was very unhappy.  She said that she had asked the waiter who said it's okay to bring in outside food.  She said that if the waiter had told her it's not allowed, she would not go all the way to buy back the Mcdonald's for her children.  The Manager insisted firmly to her again that outside food was not allowed.

At this point, the mother gotten very upset, raised her voice a little: "So you want me bring my children to sit outside and eat is it?"  she asked the manager.

Able to sense the unpleasantness, the manager told her they would make an exception for this time.  However, the mother's mood was already very much affected to dine in.  She grumbled to the grandmother  that the Korean manager *rolled eyes* (which I didn't see).

She walked out of the restaurant with her elder child, leaving the grandmother and the little toddler to dine in. Nobody helped to look after the kiddo in high chair when grandma needed to go to the serving counter to get her food, Grandma didn't enjoy her lunch either.  As we continued with our BBQ, the "drama" continued......

The Korean manager tried to find out from the grandmother why did the mother leave in an angry manner.  Both did not communicate efficiently with half bucket kind of english.   It went to the extend of the grandmother passing her handphone to the Korean Manager to continue to pacify the mother who was obviously in pissed off mood.

The episode went insanely draggy.  Just before we finished our lunch after an hour plus, saw the Korean manager talking to the drama mama at the restaurant's entrance.  Couldn't make out the conversation from the distant, but saw the mother wiping her tears with a tissue.

Outside food in restaurants, YES or NO?

I would say it's a common rule that "No Outside Is allowed" in most restaurants.  The mother went ahead after a "Yes" from the waiter, but got pissed off when the manager told her "No" later.

How would you react if you were the mother or the restaurant manager?




12 comments:

  1. I think it depends on the type of restaurant? If fine dining or something high-class like that, that would be wrong. But in this case personally I don't see a problem. The mother did order from the buffet restaurant too, no? Furthermore she was given the ok by a waiter so it isn't exactly her fault. I think I would have been pretty pissed too.

    Bet I'm the only one who feels this way lol.

    ReplyDelete
    Replies
    1. Yes, the mother did order for the buffet, but later she cancelled her order and left.

      Different people will react differently thus I am not in a position to judge. But the whole incident went on and on for more than an hour which was really amusing, lolxx....

      Delete
    2. lol. drama is happening so frequently everywhere it's not really considered drama anymore. =\

      Delete
  2. I think I will just go somewhere to eat if I havent ordered. Personally, I think outside food is not allowed but also need to see the circumstances.

    ReplyDelete
    Replies
    1. Hey elderflowertea,

      The mother hadn't started eating yet, so she cancelled and left the grandma who had started eating. Human sometimes make things difficult for themselves right?

      Delete
  3. For me, no.

    It's quite the ground rule that there shouldn't be 'outside food' in any restaurants.

    Baby food, still okay / acceptable. Miscommunication from the staff caused this issue but the manager did tried to make it an exception, so it shouldn't have resulted in such ugly scene, if the lady / mother just let it go and not make things difficult for her own mother.

    ReplyDelete
    Replies
    1. Hi xinyun,

      Come to think of it, I had never bring in 'outside food' into any eateries/restaurants. But I did bring in baby cereals/biscuits when my kids were little then. Nowadays I bring in my own plain water but keeps it in my bag.

      Yeah, the mother was very 不甘愿; while the Korean manager was courteous but not tactful enough.

      We learn from other people's experience too!

      Delete
    2. Oh i see.

      Yup, you are right.
      At least we get to learn from them and not make the same mistakes and be nicer to others :)

      Delete
  4. Personally, I think the mother too much. By behaving in such a rude manner, the granny was left in an awkard position, and had to take care of a toddler. Even if the mom's day was spoilt, she shouldn't have ruined the old folk's day as well.

    ReplyDelete
    Replies
    1. The mother was pissed off but she did not create a scene whatsoever, granny a bit helpless with the toddler though. Juggling with 2 young children can be very stressful, can't really blame her for snapping.

      When my 2 kids were around the same ages then, I seldom dine out. If I do, I have to do a "mini research" to make sure the restaurant is child-friendly, serving finger food for kids will be the perfect.

      Delete
  5. (Fooooooood!! Omg....I love all your pictures. >.< It makes me hungry for food)

    But for that situation, I think it depends on restaurants...Although I would say you shouldn't bring in outside food in restaurants. I think it was a too big overreaction. *sigh...some people these days...

    But anyway, I followed you on GFC~

    mind check my blog out? I'm new >.<

    chocobunnii13.blogspot.com

    ReplyDelete
    Replies
    1. Hi chocobunnii13,

      Cute blog, great start! Followed back ^.^ Please "Like" my Facebook Page too, it's at the right hand panel. Thank you.

      Yeah, overreaction is a symptom of stress I suppose.

      Delete